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Computer System News

Last updated: 19 March 2018

Scheduled system downtime

Routine Maintenance reboot (19-Mar-2018)

There will be a reboot of the gate servers servers after 6pm for routine maintenance.

This will end any long running sessions through them.

Full service should be restored by 8pm


Issues with PaperCut print and copy facility

We are aware that there are currently issues with the centrally managed PaperCut print and copy facilities on the Xerox photocopiers following some recent software updates. While the underlying cause has yet to be determined IT support staff are investigating in conjunction with the PaperCut software providers.

The main issues we are aware of are:

  • In these cases either logging out and back in or pressing the home button on the printer should help until the underlying issue is resolved.

    If you are experiencing issues other than those above please let us know via helpdesk

    Apologies for any inconvenience this issue may cause.


    Older System News

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